Does Carry Time sell my data?

No, Carry Time never sells your personal data to third parties. We only share limited information with partners necessary for service delivery, and they operate under strict confidentiality agreements.

Will my data be deleted if I close my account?

After account closure, certain data may be retained for a specified period as required by law (typically 5–7 years). However, data beyond those legal requirements will be deleted upon your request. Email support@carrytime.ws to submit your request.

Does Carry Time Store My Payment Card Details?

No. We never store full payment card numbers or CVV details. Mobile banking numbers are kept only in encrypted form and are used solely for payment processing.

How Do I View My Data?

Email us at support@carrytime.ws and let us know you'd like a copy of your stored data. After verifying your identity, we'll send you a full summary of your information within 30 days.

Can I unsubscribe from promotional emails?

Yes, you can opt out of marketing communications at any time. Simply click the "Unsubscribe" link at the bottom of any email or let our support team know. Please note that essential account-related emails cannot be turned off.

carry time | Privacy Policy and How Your Data Is Protected

Welcome to Carry Time. We believe that every member's privacy is a fundamental right. This Privacy Policy ("Policy") explains what information is collected when you use the Carry Time platform, why it is collected, and how it is kept secure.

By using our services, you agree to this Privacy Policy. If you have any questions, feel free to reach out to us directly — we're always here to help in Bangla.

Our Commitment: Carry Time never sells your personal information to third parties. Protecting your privacy is our highest priority.

ℹ️ Introduction & Applicability

This Privacy Policy applies to all services on the Carry Time platform, including our website, mobile app, live chat support, and email communications.

Carry Time is an internationally licensed betting and gaming operator. We comply with international data protection regulations and ensure the highest level of security for our members in Bangladesh.

This policy applies to all registered members of carry time.
Also partially applicable to unregistered users visiting the platform.
We reserve the right to update this policy at any time.
Members will be notified by email or in-app notification of any significant changes.

📥 What Information We Collect

Carry Time only collects information necessary to provide its services. We never ask for unnecessary or excessive data.

Data Type	What We Collect	When It Is Collected
Identity Information	Name, date of birth, gender	At the time of registration
Contact Information	Phone number, email	At the time of registration
Payment Information	Mobile banking number, bank details	At the time of transaction
Identity Document	NID / Passport Copy	Verification Period
Device Information	IP address, browser, OS	During platform use
Transaction Information	Bet history, deposits & withdrawals	On Every Transaction

Note: We never store your full payment card number or CVV. All payment information is kept encrypted at all times.

🎯 How Your Data Is Used

Carry Time uses collected data only for specific, legitimate purposes. Each purpose is clearly outlined below.

Account Management: For registration, login, and account verification.
Service Delivery: To keep betting, gaming, and payment services running smoothly.
Security: To detect and prevent fraud.
Legal Obligations: To comply with AML and KYC regulations.
Support: To resolve your issues and improve our service quality.
Contact: To send important updates, promotions, and notifications.
Analytics: Anonymous data analysis to improve platform performance.

We never sell your data to advertisers or share it with third parties for marketing purposes without your consent.

💾 Data Retention & Retention Period

How long Carry Time retains your data depends on the type of information and applicable legal requirements. Data that is no longer needed to provide our services is deleted.

While Your Account Is Active: All registration data is retained.
After account closure: Transaction data is retained for a minimum of 5 years as required by law.
Identity Verification Information: May be retained for up to 7 years for legal compliance purposes.
Device Log: Typically deleted after 90 days.

Data Storage Location: Your data is stored on secure servers, all of which operate in compliance with international security standards.

🤝 Data Sharing Policy

Carry time never sells your personal data. In limited circumstances, information may be shared — and the reason is clearly stated in every case.

Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and similar services to process deposits and withdrawals.
Identity Verification Service: With licensed third-party providers for KYC verification.
Law Enforcement Agencies: In response to a court order or a valid legal request.
Technology Partners: With service providers essential to platform operations — all of whom are bound by confidentiality agreements.

Guarantee: All our third-party partners operate under strict confidentiality agreements. They are not permitted to use your data for their own purposes.

🍪 Cookies & Tracking Policy

Carry time uses cookies on its website and app to enhance your experience. Cookies are small data files stored on your device.

Essential Cookies: Essential for login sessions and security — these cannot be disabled.
Performance Cookies: For measuring platform speed and performance.
Functional Cookies: To remember your language preferences and personalized settings.
Analytics Cookies: For anonymous usage statistics.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

⚖️ Your Privacy Rights

As a carry time member, you have full control over your personal data. Your rights are outlined in detail below.

1

Right to Access

To find out what data we hold about you, submit a request to our support team.

2

Right to Correct Your Data

You can request corrections to inaccurate or outdated information at any time.

3

Right to Erasure

After closing your account, you may request data deletion within the limits permitted by law.

4

Right to Restrict Processing

You may request that processing of your data be restricted for specific purposes.

5

Right to Data Portability

You have the right to receive your data in a structured, portable format.

6

Marketing Opt-Out

You can opt out of promotional communications at any time.

To exercise your rights: Email us at support@carrytime.ws or reach out via live chat. We are committed to responding within 30 days.

👶 Children's Privacy

Carry Time strictly does not collect data from anyone under 18. Our services are intended exclusively for adults.

If an underage registration is detected, the account and all associated data are deleted immediately.
If a parent or guardian believes their child's information may be held by carry time, please contact us immediately.
We recommend enabling parental controls on any device used by minors.

🛡️ Security Measures

Carry Time uses the latest technology and processes to keep your data safe. Our security team is active 24/7.

256-bit SSL Encryption: All data transmissions are encrypted.
Firewall Protection: Multi-layer firewall to prevent unauthorized access.
Two-Factor Authentication (2FA): An additional layer of security at login.
Regular Audits: Regular audits conducted by independent security experts.
Restricted Access: Only authorized personnel have access to your data.
Data Backup: Regular backups are stored in a secure location.

Data Breach Policy: In the event of a security breach, we will notify affected members within 72 hours and take immediate action.

📬 Contact & Complaints

For any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our privacy team is always ready to help.

Email: support@carrytime.ws
Live Chat: Via the platform, 24/7
Language: Full support available in Bengali
Response Time: Up to 48 hours by email, instant via live chat

For formal data rights requests, please submit your request in writing via email. We are committed to responding within 30 days.

Last Updated: This Privacy Policy was last reviewed and updated in January 2026.

Carry Time Privacy Policy — Your data is safe with us